Coverage
Our headquarters is in Cincinnati. Cleveland is a live Ohio market we serve for both IT and marketing.
Managed IT, managed marketing, and fractional leadership for Cleveland
Northeast Ohio companies do not need another generic national MSP. They need a partner who understands healthcare systems, insurance, manufacturing, and professional firms, and who will not disappear behind a ticket portal.
How we serve Cleveland
What delivery looks like here
We offer Managed IT and Fractional CIO/CISO, plus Managed Marketing and Fractional CMO, under one engagement model.
Remote operations
24/7 remote monitoring, help desk, and security operations from day one. Managed marketing cadence runs the same way: remote-first, accountable weekly.
On-site support
On-site is scheduled: projects, assessments, quarterly reviews, and issues that need hands on hardware. Our headquarters is in Cincinnati, and Cleveland work follows that coverage model.
Leadership and managed services
Fractional CIO and CMO seats work by video and in person. Managed IT and managed marketing do not wait for a drive from Cincinnati.
Local industries and regulation
Healthcare and insurance dominate the brief: HIPAA-minded operations and board-ready security reporting. Manufacturing and professional firms sit beside that core.
HIPAA / FERPA support: We work with HIPAA-regulated environments as a HIPAA-compliant partner, and with FERPA-sensitive education data where student records are in scope. Day to day that means controls and operating habits that match how those programs get audited.
Serving Cleveland
Healthcare sits at the center, with a deep insurance and manufacturing bench around it. That mix means identity in complex organizations, vendors that must be governed, and security reporting that would survive a board packet. IT and marketing both run from Cincinnati HQ.
How delivery works
24/7 remote monitoring, help desk, and security operations from day one. On-site engineers travel for projects, assessments, and issues that cannot be resolved remotely. Our headquarters is in Cincinnati; Cleveland coverage is remote operations plus scheduled on-site.
Industries we see here
- Healthcare systems, ambulatory groups, and affiliated services (HIPAA)
- Insurance and financial operations
- Accounting and tax practices beside finance and professional firms
- Manufacturing and industrial firms across Northeast Ohio
- Legal and professional services in the urban core and suburbs
- Nonprofit and education-adjacent mission organizations
- Home services: plumbing, HVAC, electrical, and landscaping firms
Services in Cleveland
Start with the offer you need, or both. IT and marketing sit side by side.
Fractional CIO/CISO
Leadership participation by video or in person, with authority over budget, vendors, and risk. Not a quarterly slide deck.
View Fractional CIO/CISOManaged IT
Full-stack operations for firms that want one accountable operator across Microsoft 365, endpoints, and infrastructure.
View Managed ITFractional CMO
Embedded marketing leadership when growth is the constraint. Same seat model as fractional CIO.
View Fractional CMOManaged Marketing
Ongoing channel operations under that leadership, not a pile of disconnected vendors.
View Managed MarketingManaged IT · Fractional CIO/CISO · Managed Marketing · Fractional CMO · Website Services · SEO / AEO / GEO · All solutions · Become a Client
Questions
Are you actually in Cleveland?
Our headquarters is in Cincinnati. We serve Cleveland and Northeast Ohio as a live market with remote operations continuously and on-site by plan. If you need a technician in the building every morning, we can walk through the coverage model, schedule, and how it would work in practice before you sign.
Do you offer marketing as well as IT?
Yes. Fractional CIO plus managed IT, and fractional CMO plus managed marketing, under one engagement model.
How does on-site work for Northeast Ohio?
Day-to-day monitoring and help desk are remote and 24/7 from day one. Engineers travel for projects, assessments, quarterly reviews, and issues that need hands on hardware. Our headquarters is in Cincinnati.
Is Cleveland a fit for healthcare and insurance firms?
Yes. HIPAA-minded operations and board-ready security reporting are common briefs here. Manufacturing and professional firms sit beside that core. Ask us directly about scope via Become a Client.
Can we keep our local IT person?
Often yes. Co-managed IT is common: your person owns local priorities and tribal knowledge; we own monitoring, security operations, and surge capacity under a clear split.
Ready for a direct conversation?
One briefing covers IT, marketing, or both. We use it to work through goals and what belongs in the first engagement.
Mailing address
6809 Main St · Cincinnati, OH 45244