Terms of Use

Effective date: September 2, 2026. These terms cover use of this website, not your client engagement.

These Terms of Use (“Terms”) govern your access to and use of the website operated at https://www.kleitechnologies.com (the “Site”) by Glance Software, LLC, doing business as Klei Technologies (“Klei,” “we,” “us,” or “our”).

These Terms apply to website use only. Managed IT, marketing, fractional leadership, and other professional services are governed by a separate written engagement letter or services agreement. Nothing on the Site creates a client relationship or replaces that agreement.

Acceptance

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

Permitted use

You may view and use the Site for lawful, informational purposes related to learning about Klei and requesting a briefing. You agree not to:

  • Use the Site in violation of applicable law
  • Attempt to gain unauthorized access to systems, accounts, or data
  • Interfere with Site security, availability, or performance
  • Scrape, harvest, or automate access in a way that overloads or abuses the Site or forms
  • Submit false, misleading, or unlawful content through forms or other channels
  • Copy, modify, or redistribute Site content except as allowed by these Terms or with our written permission

Intellectual property

The Site and its content (including text, graphics, logos, and layout) are owned by Glance Software, LLC or its licensors and are protected by intellectual property laws. Klei Technologies is a registered trade name of Glance Software, LLC. You may not use our names, marks, or branding without prior written consent, except for accurate factual references.

No professional advice

Content on the Site is for general information only. It is not legal, financial, tax, medical, or other professional advice, and it is not a substitute for advice tailored to your situation. Regulatory references reflect how we work. We operate as a HIPAA-compliant organization for healthcare data. References to FERPA describe FERPA-aware handling for education records. Where applicable, references to TISAX describe TISAX-related controls for automotive supply-chain programs.

Briefing requests and communications

When you submit a form on the Site, you authorize us to contact you about your request using the details you provide. Lead forms are processed as described in our Privacy Policy (including use of FormSubmit). Email from our firm may also be subject to our E-mail Communications Notice.

Third-party links and tools

The Site may link to third-party websites or use third-party tools (for example, form delivery or analytics). We are not responsible for third-party content, practices, or availability. Your use of third-party services is subject to their terms and policies.

Disclaimer of warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLANCE SOFTWARE, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM SITE USE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the fullest extent permitted.

Indemnity

You agree to defend and indemnify Glance Software, LLC and its people against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site or your violation of these Terms.

Governing law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Courts located in Hamilton County, Ohio (or the federal courts sitting there) have exclusive jurisdiction over disputes arising from Site use, except where applicable law requires otherwise.

Changes

We may update these Terms by posting a revised version on this page and updating the effective date. Continued use of the Site after changes means you accept the updated Terms.

Contact

Questions about these Terms: [email protected] · (513) 657-1800